Lider De Loja

SANTANDER CONSUMER BANK S.p.A

Brazil
Variable remuneration (plr + rv); benefits: medica...
Manage business unit operations
Drive team results and career growth
Supervise customer service excellence
The role involves managing the business unit (Store or PAB) to ensure actions are directed towards commercial opportunities and infrastructure

Job Summary

  • The role involves managing the business unit (Store or PAB) to ensure actions are directed towards commercial opportunities and infrastructure.
  • Candidates will be responsible for driving team results through training while supervising customer interactions to guarantee an excellent experience.
  • The company offers a comprehensive benefits package including variable remuneration, health assistance, gym access, and specialized support programs.

Matching Summary

The role involves managing the business unit (Store or PAB) to ensure actions are directed towards commercial opportunities and infrastructure.

Salary

Variable Remuneration (PLR + RV); Benefits: Medical, Dental, Food, Retirement, Life Insurance; Not specified

Skills & Requirements

Must-have

  • Manage business unit operations
  • Drive team results and career growth
  • Supervise customer service excellence
  • Implement NPS and sales actions
  • Ensure regulatory compliance quality
  • Visit microregion to foster new business

Nice-to-have

  • Think Customer mindset
  • Embrace Change attitude
  • Act Now urgency
  • Move Together teamwork
  • Speak Up open communication
  • Horizontal culture alignment

Key Requirements

  • CPA 10 certification required (CPA20/CEA preferred)
  • Complete university degree required
  • Experience as PF/PJ Relationship Manager
  • People management experience required
  • Mobility for visits required

Work Rights

Not specified

Tailored Resume

Cover Letter