Guest Services - Spac

Livenation

Saratoga Springs, NY, United States
Base: $16.00 usd hourly; bonus/equity: not specifi...
Customer service experience
Ticket verification
Guest assistance and directions
Live Nation Entertainment is the world’s leading live entertainment company with a fun and upbeat work culture offering perks like free concert tickets and progressive benefits

Job Summary

  • Live Nation Entertainment is the world’s leading live entertainment company with a fun and upbeat work culture offering perks like free concert tickets and progressive benefits.
  • Guest Service members interact with customers to provide information, assist with seating, verify tickets, resolve complaints, and ensure guests enjoy the show safely.
  • The position requires physical activity including walking, climbing stairs, and working outdoors in all weather conditions at the SPAC venue.

Matching Summary

Live Nation Entertainment is the world’s leading live entertainment company with a fun and upbeat work culture offering perks like free concert tickets and progressive benefits.

Salary

Base: $16.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service experience
  • Ticket verification
  • Guest assistance and directions
  • Handling guest complaints
  • Physical stamina for walking and lifting
  • Working outdoors in all weather

Nice-to-have

  • Strong strategic thinking
  • Creative problem-solving skills
  • Excellent verbal communication
  • Teamwork and program execution
  • Tact and diplomacy

Key Requirements

  • Must be 18 or older
  • Prior customer service experience preferred
  • Ability to lift and carry 25 lbs+
  • Flexibility and punctuality required

Work Rights

Must be 18 or older

Tailored Resume

Cover Letter