Field Representative First Responder Print

Ricoh

Appleton, WI, United States
Uphold service level agreements
Maintain accurate device inventory
Troubleshoot and resolve issues
This position offers a $1000 sign-on bonus for new Ricoh members

Job Summary

  • This position offers a $1000 sign-on bonus for new Ricoh members.
  • In this dynamic role, you'll be the first point of contact for ensuring the seamless operation and support of RICOH managed devices across a designated geographic area.
  • We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information.

Matching Summary

This position offers a $1000 sign-on bonus for new Ricoh members.

Skills & Requirements

Must-have

  • Uphold service level agreements
  • Maintain accurate device inventory
  • Troubleshoot and resolve issues
  • Respond to customer needs promptly

Nice-to-have

  • Passion for technical support
  • Customer service excellence
  • Drive high-performance team
  • Continuous growth and innovation

Key Requirements

  • High School Diploma or equivalent
  • Prior IT Help Desk Support experience
  • Technical training & certifications
  • HP Certifications preferred
  • Ricoh Learning Institute Courseware completion

Work Rights

Not specified

Tailored Resume

Cover Letter