This role is central to developing and executing content strategy for digital assistants, notifications, and knowledge articles while ensuring alignment with UPS business objectives
Job Summary
This role is central to developing and executing content strategy for digital assistants, notifications, and knowledge articles while ensuring alignment with UPS business objectives.
The ideal candidate will collaborate with UX/UI designers and product managers to create engaging copy that enhances the user experience across all customer support platforms.
Candidates must demonstrate a unique combination of skill and passion to lead themselves or teams within a rewarding culture at a Fortune Global 500 organization.
Matching Summary
This role is central to developing and executing content strategy for digital assistants, notifications, and knowledge articles while ensuring alignment with UPS business objectives.