The role involves performing customer service functions and managing complex technical assignments within the Field Assurance department to improve patient lives through innovative medical devices
Job Summary
The role involves performing customer service functions and managing complex technical assignments within the Field Assurance department to improve patient lives through innovative medical devices.
Employees are responsible for handling returned devices, extracting engineering data, reviewing nonconformance records, and supporting the Medical Device Reporting (MDR) process while ensuring regulatory compliance.
Merit Medical Systems offers a comprehensive benefits package including medical/dental insurance, onsite medical clinic, cafeteria access, vacation time, sick-time, paid holidays, and a 401K plan.
Matching Summary
The role involves performing customer service functions and managing complex technical assignments within the Field Assurance department to improve patient lives through innovative medical devices.
Skills & Requirements
Must-have
Field Assurance experience
Quality and Engineering interface
MDR regulation knowledge
Data extraction and analysis
Product disposition management
Nice-to-have
Excellent problem solving skills
Team collaboration abilities
Strong written communication
Customer service orientation
Analytical thinking capabilities
Key Requirements
High School Diploma with seven years related experience
Associate's degree with five years related experience
Bachelor's degree with three years related experience
Attention to accuracy and detail oriented
Demonstrated computer skills in spreadsheets and databases