Field It Support

livenation.co.uk

Dublin, Ireland
Onsite
Ticketmaster proprietary software and hardware
Network devices including wireless access points
Diagnosing and remediation of issues
Live Nation is seeking a Field IT Support professional in Dublin, Ireland, focusing on providing technical support to clients and internal teams for live events. The role demands technical expertise, strong communication skills, and a customer-centric approach in a fast-paced environment

Job Summary

  • The Field IT Support candidate will focus their day to day by providing support to our clients and the wider Ticketmaster and Livenation business either remotely or in person.
  • The Field IT Support team will often work in the pressurised but enjoyable environment of festivals and outdoor events installing a wide range of hardware and software solutions that provides fans with a seamless and enjoyable experience attending Live events.
  • We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Matching Summary

Match Score: 75

Live Nation is seeking a Field IT Support professional in Dublin, Ireland, focusing on providing technical support to clients and internal teams for live events. The role demands technical expertise, strong communication skills, and a customer-centric approach in a fast-paced environment.

Skills & Requirements

Must-have

  • Ticketmaster proprietary software and hardware
  • Network devices including Wireless Access Points
  • Diagnosing and remediation of issues
  • On-site end user training
  • Valid clean driving licence

Nice-to-have

  • Customer-centric and technically focused
  • Work in a pressurised environment
  • Passion for live entertainment
  • Inclusive and diverse culture

Key Requirements

  • Six to twelve months of technology industry experience
  • Knowledge of Microsoft, Apple, and mobile device applications
  • Basic experience with wired and wireless networking
  • Ability to travel required
  • May be required to work nights, weekends, or holidays

Work Rights

Not specified

Tailored Resume

Cover Letter