Customer Loyalty Member Iv Business Lending Real Estate

bankcarriere.nl

Ghent, Belgium
Competitive salary; + benefits including personal ...
Bachelor's or master's degree required
Proficiency in dutch and french languages
End-to-end handling of complex real estate files
You will be responsible for the end-to-end handling of complex customer files within the Real Estate domain while ensuring outstanding customer experiences

Job Summary

  • You will be responsible for the end-to-end handling of complex customer files within the Real Estate domain while ensuring outstanding customer experiences.
  • The role requires acting as a key point of contact for customers, front office, notaries, and other stakeholders with a focus on retention and quality.
  • Candidates must possess a flexible mindset, strong ownership, and the ability to collaborate naturally in a fast-changing banking environment.

Matching Summary

You will be responsible for the end-to-end handling of complex customer files within the Real Estate domain while ensuring outstanding customer experiences.

Salary

Competitive salary; Additional benefits including personal growth and training; Job grade 13 or 14 depending on experience

Skills & Requirements

Must-have

  • Bachelor's or Master's degree required
  • Proficiency in Dutch and French languages
  • End-to-end handling of complex real estate files
  • Strong process knowledge and risk awareness
  • Ability to work in self-organising teams

Nice-to-have

  • Knowledge of English and German considered an asset
  • Enthusiastic mindset with solution-oriented thinking
  • Experience coaching and training colleagues
  • Willingness to obtain legal certifications for the role
  • Proactive approach to identifying process deviations

Key Requirements

  • Bachelor's or Master's degree
  • Fluency in Dutch and French
  • Willingness to obtain required legal certifications
  • Commercial and results-driven attitude

Work Rights

Not specified

Tailored Resume

Cover Letter