Lead the end-to-end customer lifecycle for pilots, personally driving everything from the first sales pitch to the physical hardware installation
Job Summary
Lead the end-to-end customer lifecycle for pilots, personally driving everything from the first sales pitch to the physical hardware installation.
Collaborate with the team and customers to understand customer needs, translating insights into actions that shape product iteration and business model development.
Build and manage financial models to support decision-making on customer segments, pricing and investments across these new markets.
Matching Summary
Lead the end-to-end customer lifecycle for pilots, personally driving everything from the first sales pitch to the physical hardware installation.
Skills & Requirements
Must-have
End-to-end customer lifecycle management
Customer needs translation to product
Financial modeling for new markets
Cross-functional stakeholder collaboration
Customer obsession and problem-solving
Nice-to-have
Fluent in French or Spanish
Early-stage team experience
Key Requirements
Deep experience in Sales, onboarding, customer support/success, professional services or growth
Generalist skills across product development lifecycle
Comfort in ambiguous, fast-paced environments
Experience implementing processes and configuring business systems
Strong communication and stakeholder management skills