Core Agent

Four Seasons Hotels & Resorts

Tokyo, Japan
Answering phone calls
Taking reservation inquiries
Handling in room dining orders
Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences

Job Summary

  • Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.
  • The Core Agent role involves efficiently handling guest communications, reservations, and in-room dining orders while ensuring guest satisfaction.
  • The company offers a competitive salary, comprehensive benefits, excellent training, and employee discounts at Four Seasons properties.

Matching Summary

Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.

Skills & Requirements

Must-have

  • answering phone calls
  • taking reservation inquiries
  • handling in room dining orders
  • managing HotSOS requests
  • professional communication skills

Nice-to-have

  • developing guest connection
  • ethical approach to situations
  • interpersonal relationship building
  • understanding hotel information

Key Requirements

  • legal work authorization for Japan
  • fluent in English and Japanese business communication

Work Rights

Must have legal work authorization

Tailored Resume

Cover Letter