Guest Relations Officer

GOODWOOD PARK HOTEL PRIVATE LIMITED

Singapore, Singapore
Not specified (assumed to be onsite)
Minimum 1 year customer service experience
Conversant in written and spoken english
Attentive to details
Goodwood Park Hotel, a historic and elegant hotel in Singapore, is seeking a Guest Relations Officer to enhance guest experiences through exceptional service. The ideal candidate should possess customer service experience, attention to detail, and strong communication skills

Job Summary

  • The role involves providing total guest support including welcoming, checking in, and checking out guests.
  • Candidates will act as the key liaison between customers and the hotel to ensure total customer satisfaction.
  • The position reports to the Senior Front Office Manager within a heritage hotel known for legendary hospitality.

Matching Summary

Match Score: 85

Goodwood Park Hotel, a historic and elegant hotel in Singapore, is seeking a Guest Relations Officer to enhance guest experiences through exceptional service. The ideal candidate should possess customer service experience, attention to detail, and strong communication skills.

Skills & Requirements

Must-have

  • Minimum 1 year customer service experience
  • Conversant in written and spoken English
  • Attentive to details

Nice-to-have

  • Proficient in OPERA property management system
  • Service oriented mindset
  • Team player attitude

Key Requirements

  • Minimum 1 year customer service experience
  • Proficiency in written and spoken English

Work Rights

Not specified

Tailored Resume

Cover Letter