Customer Success Manager

ABC Fitness

West Palm Beach, Florida, United States
Base: $69,000 - $79,000 usd annually; bonus/equity...
Fully remote
3+ years customer success experience
On-site work in florida required
C-level executive engagement skills
This role involves managing relationships with fast-growing customers to drive adoption, renewals, and expansion

Job Summary

  • This role involves managing relationships with fast-growing customers to drive adoption, renewals, and expansion.
  • The position requires consistent on-site engagement at a customer location in West Palm Beach, Florida.
  • ABC Fitness offers benefits including open PTO, parental leave, and a quarterly fitness reimbursement.

Matching Summary

This role involves managing relationships with fast-growing customers to drive adoption, renewals, and expansion.

Salary

Base: $69,000 - $79,000 USD annually; Bonus/Equity: Eligible for bonuses and commissions; Benefits: Medical/Dental/Vision, PTO, Calm App subscription

Skills & Requirements

Must-have

  • 3+ years Customer Success experience
  • On-site work in Florida required
  • C-level executive engagement skills
  • Strategic account planning expertise
  • Renewal and expansion management

Nice-to-have

  • Management consulting background
  • Empathetic and positive mindset
  • Cross-functional collaboration skills
  • Fast-paced environment adaptability
  • Innovative problem-solving approach

Key Requirements

  • 3+ years of Customer Success or similar experience
  • Must be located in West Palm Beach, Florida for onsite work

Work Rights

Not specified

Tailored Resume

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