It Support Engineer I

Amazon

Us, OH, United States
Base: not specified; bonus/equity: not specified; ...
On-site
Network engineering and troubleshooting
Data cabling and systems administration
It infrastructure support during production hours
Operations Technology Solutions provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle

Job Summary

  • Operations Technology Solutions provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle.
  • Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave.
  • As an IT Support Engineer I, you will troubleshoot and solve straightforward problems and manage local technical projects while supporting customers across multiple buildings and remotely.

Matching Summary

Operations Technology Solutions provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: Comprehensive healthcare from Day 1, matching 401(k), up to 20 weeks paid parental leave

Skills & Requirements

Must-have

  • Network engineering and troubleshooting
  • Data cabling and systems administration
  • IT infrastructure support during production hours
  • Local technical project management
  • Root-cause analysis of operational issues
  • Physical ability to move up to 49lbs and stand for 12 hours

Nice-to-have

  • Self-motivated and team-oriented
  • Analytical and technical assistance skills
  • Casual dress code environment

Key Requirements

  • Ability to troubleshoot without defined SOPs
  • Physical capability to lift 49lbs and stand/walk for up to 12 hours
  • Travel within local or regional area

Work Rights

Not specified

Tailored Resume

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