Customer Service Representative - Film & Tv

Sunbelt Rentals

Burnaby, BC, Canada
Base: 23.35 - 32.09; bonus/equity: not specified; ...
On-site
After hours point of contact
Positive and enthusiastic attitude
Responsive, exemplary customer service
Sunbelt Rentals is seeking a Customer Service Representative for their Burnaby, BC location, focusing on providing exceptional service in the equipment rental industry. The ideal candidate should have a friendly attitude, strong communication skills, and the ability to manage multiple priorities

Job Summary

  • Completes customer orders, sources equipment as needed, places service calls, processes order cancellations and requests equipment pick-ups.
  • Serves as the after hours point of contact for deliveries and service requests, resulting in 24/7/365 service to our customers.
  • Sunbelt Rentals offers generous benefits including health, dental, vision, life insurance, wellbeing, and a retirement plan with employer matching contributions.

Matching Summary

Match Score: 85

Sunbelt Rentals is seeking a Customer Service Representative for their Burnaby, BC location, focusing on providing exceptional service in the equipment rental industry. The ideal candidate should have a friendly attitude, strong communication skills, and the ability to manage multiple priorities.

Salary

Base: 23.35 - 32.09; Bonus/Equity: Not specified; Benefits: Health, dental, vision, life insurance, wellbeing, retirement plan with employer matching

Skills & Requirements

Must-have

  • After hours point of contact
  • Positive and enthusiastic attitude
  • Responsive, exemplary customer service
  • Strong PC systems and typing skills

Nice-to-have

  • Develop and grow with business segments
  • Focus on departmental improvements
  • Maintain established departmental KPIs

Key Requirements

  • 0-2 years customer service experience
  • Professional, friendly attitude
  • Strong telephone handling skills
  • Excellent interpersonal, written, and oral communication skills
  • Strong work ethic and self-starter
  • Able to effectively manage multiple priorities
  • Adapt to change in a fast-paced environment
  • Strong team player
  • Working knowledge of Wynne or AS400 (preferred)
  • Previous equipment rental or construction industry experience (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter