Hands-on kubernetes and cloud technologies knowledge
Strong communication for complex technical issues
Kong Inc. is seeking a Technical Customer Success Manager in Karnataka, India, to serve as a primary post-sales contact for customers, focusing on technical support and product adoption. The ideal candidate will have experience in API integrations and strong communication skills to build relationships and drive customer success
Job Summary
You will act as the primary post-sales point of contact for all technical, product, and support questions on a day-to-day basis.
The role involves driving adoption and implementation of Kong product features by leading hands-on product demonstrations and technical workshop sessions.
You will build active relationships with customers, emerging as their trusted technical advisor and partner while managing account health checks.
Matching Summary
Match Score: 85
Kong Inc. is seeking a Technical Customer Success Manager in Karnataka, India, to serve as a primary post-sales contact for customers, focusing on technical support and product adoption. The ideal candidate will have experience in API integrations and strong communication skills to build relationships and drive customer success.
Skills & Requirements
Must-have
3-5 years API gateway implementation experience
Hands-on Kubernetes and cloud technologies knowledge
Strong communication for complex technical issues
Nice-to-have
Storytelling with data to articulate business value