Troubleshoot credit card terminals and pos systems
Manage multiple communication channels efficiently
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Shift4 is seeking a Customer Service Associate to provide front-line support to merchants in their Center Valley, Pennsylvania office. The role requires strong communication skills and technical curiosity, focusing on resolving inquiries related to payment systems and associated technology.
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Job Summary
Shift4 is redefining commerce by simplifying complex payments ecosystems globally.
The role involves diagnosing technical issues and educating users on self-service features.
This is an onsite opportunity based at Shift4's headquarters in Center Valley, PA operating Monday through Friday.
Matching Summary
Match Score: 75
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Shift4 is seeking a Customer Service Associate to provide front-line support to merchants in their Center Valley, Pennsylvania office. The role requires strong communication skills and technical curiosity, focusing on resolving inquiries related to payment systems and associated technology.
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Skills & Requirements
Must-have
Resolve customer inquiries regarding payments
Troubleshoot credit card terminals and POS systems
Manage multiple communication channels efficiently
Nice-to-have
Strong technical curiosity and problem-solving skills
Experience in SaaS or FinTech environments
Familiarity with restaurant technology preferred
Key Requirements
Stellar verbal and written communication skills
Experience in customer service or technical support