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The Commonwealth Bank is seeking a full-time Customer Banking Specialist at their Bridgetown Multi-Channel branch, where the role involves assisting customers with banking transactions through both digital and face-to-face interactions. Candidates should be passionate about customer service, possess problem-solving skills, and be open to learning.
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Job Summary
Assist customers with everyday banking needs and complaints via telephone or other digital channels on Tuesdays and Thursdays.
Serve customers face-to-face for everyday banking needs, enquiries, and transactions on Mondays, Wednesdays, and Fridays.
Receive continuous training and development to support career aspirations.
Matching Summary
Match Score: 75
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The Commonwealth Bank is seeking a full-time Customer Banking Specialist at their Bridgetown Multi-Channel branch, where the role involves assisting customers with banking transactions through both digital and face-to-face interactions. Candidates should be passionate about customer service, possess problem-solving skills, and be open to learning.
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Skills & Requirements
Must-have
Outstanding customer service
Meaningful conversations
Problem-solving attitude
Open to learning
Nice-to-have
Confidence to ask challenging questions
Goal-oriented approach
Collaborative team player
Key Requirements
Full-time availability
Monday - Friday, 8:30 am - 4:51 pm roster availability