Business Banking Customer Service Perth

CommBank

Perth, Western Australia, Australia
Hybrid
Premium technical and customer service support
Transactional enquiries and account updates
Fast, accurate solutions
You’ll join a supportive, customer-focused team and be the first point of contact for our business banking customers

Job Summary

  • You’ll join a supportive, customer-focused team and be the first point of contact for our business banking customers.
  • In this role, you will provide premium technical and customer service support over the phone and assist with transactional enquiries, account updates and business banking needs.
  • Strong development pathways supported by the BBS Academy, which trains 100+ new team members annually.

Matching Summary

You’ll join a supportive, customer-focused team and be the first point of contact for our business banking customers.

Skills & Requirements

Must-have

  • premium technical and customer service support
  • transactional enquiries and account updates
  • fast, accurate solutions
  • resilient, positive attitude
  • confidence using multiple systems
  • clear communication skills

Nice-to-have

  • genuine desire to help
  • interest in banking/finance
  • ability to learn quickly
  • multitask effectively

Key Requirements

  • Strong customer service experience
  • Must be based in Perth
  • Full-time role (38 hours per week)
  • Rotating roster
  • Available to work weekends

Work Rights

Not specified

Tailored Resume

Cover Letter