This role plays a critical part in safeguarding the stability and reliability of Australia Post's IT services through enterprise-wide change and release management
Job Summary
This role plays a critical part in safeguarding the stability and reliability of Australia Post's IT services through enterprise-wide change and release management.
The successful candidate will act as a key connector between delivery teams, governance, and business stakeholders to ensure alignment with strategic objectives.
Australia Post offers a supportive work environment with opportunities for professional growth, flexible working arrangements, and a commitment to employee wellbeing.
Matching Summary
This role plays a critical part in safeguarding the stability and reliability of Australia Post's IT services through enterprise-wide change and release management.
Skills & Requirements
Must-have
Extensive IT Service Management experience
Deep knowledge of ITIL frameworks
Strong analytical and problem-solving capability
Experience leading root cause analysis
Ability to explain complex technical matters
Nice-to-have
Continuous improvement mindset
Executive-level communication skills
Experience designing training for diverse audiences
Partnership model working style
Business-oriented change focus
Key Requirements
ITIL Expert or ITIL 4 Managing Professional certification
Certified Problem Manager or Certified Change Management Practitioner
Extensive hands-on expertise in incident, problem, change and release management