Implementation Consultant

Espresa

Remote
**
Customer relationship management
Platform configuration and deployment
Driving platform adoption
** Espresa is seeking an Implementation Consultant to join their remote team, focusing on transforming personal benefits for HR teams and employees. The role emphasizes building customer relationships and ensuring successful onboarding and implementation of their benefits platform. **

Job Summary

  • As the primary post-sale point of contact, the Implementation Consultant will establish trusted relationships with customers, evaluate their program and technical requirements, configure and deploy the solution, and support the early phase of adoption.
  • Key responsibilities include leading onboarding and implementation processes, defining success criteria, and collaborating with Sales, Account Management, and Product Development.
  • The role requires 5+ years in implementation or onboarding within a SaaS or technology environment, ideally supporting HR customers or benefits programs.

Matching Summary

Match Score: 75

** Espresa is seeking an Implementation Consultant to join their remote team, focusing on transforming personal benefits for HR teams and employees. The role emphasizes building customer relationships and ensuring successful onboarding and implementation of their benefits platform. **

Skills & Requirements

Must-have

  • customer relationship management
  • platform configuration and deployment
  • driving platform adoption
  • HR/benefits industry trends

Nice-to-have

  • enthusiastic and inquisitive
  • resourceful problem-solver
  • collaborating across disciplines

Key Requirements

  • 5+ years in implementation or onboarding
  • SaaS or technology environment experience
  • HR customer or benefits program support

Work Rights

Not specified

Tailored Resume

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