Sr Mgr, Dining Services

Disney Cruise Line

Celebration, FL, United States
Fleet-wide operational standards
Training design and deployment
Performance analytics and insights
The Senior Manager, Dining Services is responsible for the strategic direction, operational oversight, and fleet-wide enablement of Dining and Casual Dining Service operations across Disney Cruise Line

Job Summary

  • The Senior Manager, Dining Services is responsible for the strategic direction, operational oversight, and fleet-wide enablement of Dining and Casual Dining Service operations across Disney Cruise Line.
  • This position leads a shoreside Dining Services organization that functions as a center of excellence, translating business strategy, brand priorities, and operational requirements into scalable frameworks executed by shipboard leadership teams.
  • The role partners closely with Culinary, Food & Beverage, Entertainment, Brand, Procurement, Safety, and HR teams to uphold Disney standards of Safety, Service, Quality, and Storytelling.

Matching Summary

The Senior Manager, Dining Services is responsible for the strategic direction, operational oversight, and fleet-wide enablement of Dining and Casual Dining Service operations across Disney Cruise Line.

Skills & Requirements

Must-have

  • Fleet-wide operational standards
  • Training design and deployment
  • Performance analytics and insights
  • Guest satisfaction and continuous improvement
  • Cross-functional influence at senior levels

Nice-to-have

  • Strategic thought leadership
  • Talent pipeline development
  • Leveraging synergies with WDW
  • Immersive storytelling alignment

Key Requirements

  • 7+ years progressive leadership experience
  • Multi-site or fleet-wide operations experience
  • Training systems and operational governance
  • Budget ownership and financial planning
  • Bachelor's degree required

Work Rights

Not specified

Tailored Resume

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