Technology Support Specialist

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
$43,923 - $46,000; not specified; benefits eligibl...
Fully remote
Help desk ticketing system
Troubleshoot and resolve issues
Maintain technology equipment and software
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users

Job Summary

  • The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
  • This position also acts as a backup to the building support specialist for basic building duties and securing the building at the end of the business day.
  • As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.

Matching Summary

The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.

Salary

$43,923 - $46,000; Not specified; Benefits Eligible

Skills & Requirements

Must-have

  • Help Desk ticketing system
  • troubleshoot and resolve issues
  • maintain technology equipment and software
  • end user training

Nice-to-have

  • customer service skills
  • fast-paced environment
  • collegial working relationships

Key Requirements

  • Bachelor's degree in computer science or related field
  • At least one year of computer support experience
  • At least five years of computer support experience

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter