Senior Director Digital Customer Engagement Marketing

Newrez

Base: $119,600.00 - $219,120.00; bonus/equity: var...
10+ years lifecycle marketing experience
Owned-channel strategy and operations
Customer journey orchestration expertise
The role is responsible for defining and executing the end-to-end non-loan feature marketing roadmap and customer journey for tenured customers

Job Summary

  • The role is responsible for defining and executing the end-to-end non-loan feature marketing roadmap and customer journey for tenured customers.
  • Newrez invests in employee growth, wellbeing, and ability to make an impact through superior service and innovative solutions.
  • The company offers a comprehensive benefits package including medical insurance, 401(k) matching, paid parental leave, and volunteer time off.

Matching Summary

The role is responsible for defining and executing the end-to-end non-loan feature marketing roadmap and customer journey for tenured customers.

Salary

Base: $119,600.00 - $219,120.00; Bonus/Equity: Variable annual bonus based on performance; Benefits: Medical, dental, vision, 401(k), PTO, and more

Skills & Requirements

Must-have

  • 10+ years lifecycle marketing experience
  • Owned-channel strategy and operations
  • Customer journey orchestration expertise
  • Marketing technology and analytics proficiency
  • Cross-functional team leadership skills

Nice-to-have

  • Experience in consumer financial services
  • Familiarity with AI and innovation tools
  • Strong resilience and collaboration focus
  • Comfort with failing fast and learning
  • Advanced degree or MBA preferred

Key Requirements

  • Bachelor's degree required; advanced degree preferred
  • 10+ years progressive experience in lifecycle marketing
  • Deep expertise in owned-channel strategy and personalization

Work Rights

Not specified

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