Impound/insurance Specialist

Lithia Dodge Billings

Base: $22.50phly (full range $19.50 - $24ph); bonu...
Process insurance policy cancellation paperwork
Verify customer insurance coverage status
Negotiate storage fees with towing facilities
The specialist is responsible for efficient processing of impounds, total losses, and customer insurance coverage to protect DFC collateral

Job Summary

  • The specialist is responsible for efficient processing of impounds, total losses, and customer insurance coverage to protect DFC collateral.
  • Key duties include negotiating storage fees with towing facilities and analyzing vehicle value against accrued fees to minimize net loss.
  • The role offers a comprehensive benefits package including medical, dental, vision, 401(k), and paid holidays.

Matching Summary

The specialist is responsible for efficient processing of impounds, total losses, and customer insurance coverage to protect DFC collateral.

Salary

Base: $22.50/hourly (Full Range $19.50 - $24/hr); Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k)

Skills & Requirements

Must-have

  • process insurance policy cancellation paperwork
  • verify customer insurance coverage status
  • negotiate storage fees with towing facilities
  • utilize skip tracing methods to locate customers
  • maintain accurate customer account information

Nice-to-have

  • strong attention to detail
  • sense of urgency in processing
  • excellent communication skills
  • previous auto industry experience preferred
  • previous collections experience preferred

Key Requirements

  • High School graduate or equivalent required
  • Must be 18 years or older
  • PC skills including MS Office knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter