Call Center Representative - Telecom

SSM Health

Mount Vernon, IL, US
Base: $15.00 - $22.34 ph; bonus/equity: not specif...
Responds to telephone and internet inquiries
Collects relevant caller data for tracking
Track inquires questions and answers
The position involves answering incoming calls and performing triage of inquiries from customers

Job Summary

  • The position involves answering incoming calls and performing triage of inquiries from customers.
  • Employees will collect relevant caller data to assist with measurement, tracking, and reporting activities.
  • SSM Health offers competitive pay, great benefits, and a supportive work environment including paid parental leave.

Matching Summary

The position involves answering incoming calls and performing triage of inquiries from customers.

Salary

Base: $15.00 - $22.34 per hour; Bonus/Equity: Not specified; Benefits: Paid parental leave, Flexible Payment Options, Upfront Tuition Coverage

Skills & Requirements

Must-have

  • Responds to telephone and internet inquiries
  • Collects relevant caller data for tracking
  • Track inquires questions and answers
  • Perform clerical or administrative duties

Nice-to-have

  • Supportive work environment
  • Competitive pay and benefits
  • Make a difference every day

Key Requirements

  • High School diploma/GED or 10 years of work experience
  • Must reside within one hour from Mt. Vernon IL location
  • No prior experience required

Work Rights

Not specified

Tailored Resume

Cover Letter