Mobility Market Operations Lead

Shell Energy UK

Türkiye
15+ years it service operations experience
Itil foundation certification mandatory
Regulatory compliance with epdk and utts
The role is responsible for the end-to-end operational continuity of fuel automation systems across all Shell mobility stations in Turkey while ensuring full compliance with local regulations

Job Summary

  • The role is responsible for the end-to-end operational continuity of fuel automation systems across all Shell mobility stations in Turkey while ensuring full compliance with local regulations.
  • Candidates must possess significant experience in IT infrastructure design and demonstrate the ability to manage complex vendor relationships and service level agreements.
  • This position requires active collaboration with global IT teams and direct engagement with government authorities like EPDK to align technical operations with industry standards.

Matching Summary

The role is responsible for the end-to-end operational continuity of fuel automation systems across all Shell mobility stations in Turkey while ensuring full compliance with local regulations.

Skills & Requirements

Must-have

  • 15+ years IT Service Operations experience
  • ITIL Foundation certification mandatory
  • Regulatory compliance with EPDK and UTTS
  • Vendor coordination and SLA management
  • Telecom infrastructure design and administration
  • Major Incident management and restoration

Nice-to-have

  • ITIL Intermediate certification preferred
  • Agile/Project Management skills
  • DevOps behaviors and Product Management
  • Strong analytical and presentation skills
  • Continuous improvement mindset
  • Experience with unproven technologies

Key Requirements

  • Bachelor's Degree or Equivalent Certification
  • ITIL Foundation Certification (Mandatory)
  • 15+ years relevant work experience
  • Good Business English proficiency

Work Rights

Not specified

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