Service Manager - 11 Month Contract - The Rec Room Brentwood
Mycineplex
Brentwood, Canada
Base: $50,000 - $55,000 cad; bonus/equity: not spe...
Guest service excellence
Operational planning
Inventory management
The Service Manager is responsible for establishing and maintaining excellent guest service and providing an exceptional guest experience across all departments in the venue
Job Summary
The Service Manager is responsible for establishing and maintaining excellent guest service and providing an exceptional guest experience across all departments in the venue.
Responsibilities include planning, evaluation, and monitoring of operations, merchandise, and financial areas within multiple departments to maximize sales and profitability.
The role involves recruiting, interviewing, training, and coaching venue management, and proactively planning for succession.
Matching Summary
The Service Manager is responsible for establishing and maintaining excellent guest service and providing an exceptional guest experience across all departments in the venue.
Salary
Base: $50,000 - $55,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
guest service excellence
operational planning
inventory management
team leadership
profit and loss performance
Nice-to-have
culture of hospitality
positive morale
building bench-strength
succession planning
diverse working environment
Key Requirements
1-3 years of management experience
Post-Secondary education in business/hospitality preferred