Product Support serves as a critical specialist for JLL's PeopleSoft 9.2 Financial Management platform within the IT organization, ensuring seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes
Job Summary
Product Support serves as a critical specialist for JLL's PeopleSoft 9.2 Financial Management platform within the IT organization, ensuring seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes.
The successful candidate will maintain exceptional system reliability while serving as the primary technical liaison between IT and finance teams, delivering flawless support during month-end closes and collaborating on strategic enhancement initiatives.
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities.
Matching Summary
Product Support serves as a critical specialist for JLL's PeopleSoft 9.2 Financial Management platform within the IT organization, ensuring seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes.
Skills & Requirements
Must-have
PeopleSoft Financial Management 9.2
production support methodologies
system monitoring
incident management
financial close processes
month-end support
Nice-to-have
process automation tools
emerging technologies
predictive analytics
proactive monitoring solutions
mentoring technical teams
cross-functional initiatives
Key Requirements
3-5 years supporting PeopleSoft Financial Management 9.2
Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field
SQL skills and PSQuery experience
Excellent communication and incident management capabilities