Lead Business Analyst - Ai And Automation

Amex GBT

Gurgaon, India
Process mapping and documentation
Automation and ai initiative adoption
Cross-functional collaboration skills
The Lead Business Automation & AI Analyst acts as the primary engine for identifying and driving operational improvements across the organization

Job Summary

  • The Lead Business Automation & AI Analyst acts as the primary engine for identifying and driving operational improvements across the organization.
  • You will focus on discovering opportunities to streamline work, mapping out how processes currently function, and ensuring that new automation and AI initiatives are successfully adopted by the teams that need them most.
  • Amex GBT offers flexible benefits tailored to each country, travel perks from major providers, and access to over 20,000 courses on their learning platform.

Matching Summary

The Lead Business Automation & AI Analyst acts as the primary engine for identifying and driving operational improvements across the organization.

Skills & Requirements

Must-have

  • Process mapping and documentation
  • Automation and AI initiative adoption
  • Cross-functional collaboration skills
  • User testing coordination
  • Backlog management experience

Nice-to-have

  • Strong analytical thinking abilities
  • Exceptional communication skills
  • Adaptability to business units
  • Doer mentality with follow-up focus
  • Inclusive collaborative culture fit

Key Requirements

  • Strong analytical thinking
  • Exceptional communication skills
  • Organizational and follow-up focus
  • Ability to adapt between business units

Work Rights

Not specified

Tailored Resume

Cover Letter