Specialist Engineer, Advanced Technical Support, Public Cloud
Veeamsoftware
Pune, India
Not specified; benefits: private medical coverage;...
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Veeam backup for aws azure google cloud
Tcp/ip networking and firewall configuration
Linux and windows os administration
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Veeam Software is seeking a Specialist Engineer for Advanced Technical Support focused on Public Cloud solutions in Pune, India. The role demands strong technical expertise in Veeam and third-party products, particularly in cloud environments, along with excellent customer service and communication skills.
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Job Summary
The role involves providing expert technical support and troubleshooting for Veeam's public cloud backup products including AWS, Azure, and Google Cloud.
Candidates are expected to handle escalated cases requiring deep expertise while maintaining high customer satisfaction and SLA compliance.
The company offers comprehensive benefits including private medical coverage, paid volunteer hours, and access to learning libraries like LinkedIn Learning.
Matching Summary
Match Score: 75
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Veeam Software is seeking a Specialist Engineer for Advanced Technical Support focused on Public Cloud solutions in Pune, India. The role demands strong technical expertise in Veeam and third-party products, particularly in cloud environments, along with excellent customer service and communication skills.
**
Salary
Not specified; Benefits: Private medical coverage; Paid vacation days; Meal, fuel, and transportation benefits
Skills & Requirements
Must-have
Veeam Backup for AWS Azure Google Cloud
TCP/IP networking and firewall configuration
Linux and Windows OS administration
VMware vSphere virtualization knowledge
Deep log analysis and problem resolution
Nice-to-have
Mentoring less experienced engineers
Collaborating with cross-functional teams
Contributing to internal Knowledge Base
Creativity in solving complex technical problems
Key Requirements
3-5 years of technical troubleshooting experience
AWS, Azure, or Google Cloud Architect certifications desired
Administrator level Linux OS knowledge
Strong background in network troubleshooting tools like Wireshark