Customer Service Officer (airfreight/ sea freight) - East - WCDT

WECRUIT PTE. LTD.

Singapore, Singapore
Not specified
1 year relevant airfreight experience
Gce o level or n level qualification
Microsoft office excel proficiency
WECRUIT PTE. LTD. is seeking a Customer Service Officer specializing in airfreight and sea freight to manage customer bookings and ensure smooth operations. The ideal candidate should have at least one year of relevant experience, strong communication skills, and proficiency in Microsoft Office, particularly Excel

Job Summary

  • The role involves supporting customers with daily cargo booking requests across various airline products and securing capacity.
  • Candidates must manage administrative aspects of bookings, liaise with multiple stakeholders including warehouses and customs, and track shipment status.
  • The position requires collaboration with the Billing Team for accurate invoicing and the ability to work flexible shifts including weekends.

Matching Summary

Match Score: 75

WECRUIT PTE. LTD. is seeking a Customer Service Officer specializing in airfreight and sea freight to manage customer bookings and ensure smooth operations. The ideal candidate should have at least one year of relevant experience, strong communication skills, and proficiency in Microsoft Office, particularly Excel.

Skills & Requirements

Must-have

  • 1 year relevant airfreight experience
  • GCE O Level or N Level qualification
  • Microsoft Office Excel proficiency
  • Strong communication skills
  • Willingness to work shifts

Nice-to-have

  • Familiarity with CCN system
  • Customer-focused mindset
  • Ability to work independently
  • Attention to detail
  • Adaptability in fast-paced environment

Key Requirements

  • Minimum 1 year experience in airfreight customer service
  • GCE 'O' Level or 'N' Level education
  • Proficiency in Microsoft Office applications

Work Rights

Not specified

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