This role serves as the first point of contact for customers on the branch floor, requiring warm engagement and active listening
Job Summary
This role serves as the first point of contact for customers on the branch floor, requiring warm engagement and active listening.
The position involves processing transactions, updating customer details, and educating clients on digital banking tools without prior banking experience required.
Candidates will join a supportive and inclusive team culture focused on delivering exceptional customer service and helping locals achieve their financial goals.
Matching Summary
This role serves as the first point of contact for customers on the branch floor, requiring warm engagement and active listening.
Skills & Requirements
Must-have
Previous customer service experience
Ability to work in fast-paced environment
Strong communication and listening skills
Nice-to-have
Resilience and self-motivation
Logical approach to problem solving
Interest in digital banking platforms
Key Requirements
Casual employment status with no guaranteed hours
No specific banking experience required but customer service background needed