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Adobe is seeking a Manager for Icx Sales and Customer Success to lead sales and service support across Korea, Taiwan, and Hong Kong. The role combines sales management with vendor relationship oversight and requires strong leadership and analytical skills.
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Job Summary
This role uniquely blends sales management with support service oversight for the Korea, Taiwan, and Hong Kong markets.
The position requires developing strategic relationships with external contact centre vendors to drive inbound, chat, and outbound sales efforts.
Candidates must demonstrate strong analytical skills to translate complex customer and agent data into actionable strategies for continuous improvement.
Matching Summary
Match Score: 75
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Adobe is seeking a Manager for Icx Sales and Customer Success to lead sales and service support across Korea, Taiwan, and Hong Kong. The role combines sales management with vendor relationship oversight and requires strong leadership and analytical skills.
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Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
10+ years Field or Digital Sales experience
Strategic vendor relationship management
Sales pipeline forecasting and revenue targets
Customer satisfaction and service level management
Data-driven performance analysis and reporting
Nice-to-have
Experience in Adobe Creativity & Productivity business unit
Ability to lead teams across multiple time zones
Culture of collaboration and continuous improvement
Expertise in AI-driven digital transformation tools
Key Requirements
Postgraduate degree required
Over 10 years of experience in sales or service management
Proven track record in managing sales operations and service support functions