Manager - Icx Sales And Customer Success

Adobe

Not specified; not specified; not specified
**
10+ years field or digital sales experience
Strategic vendor relationship management
Sales pipeline forecasting and revenue targets
** Adobe is seeking a Manager for Icx Sales and Customer Success to lead sales and service support across Korea, Taiwan, and Hong Kong. The role combines sales management with vendor relationship oversight and requires strong leadership and analytical skills. **

Job Summary

  • This role uniquely blends sales management with support service oversight for the Korea, Taiwan, and Hong Kong markets.
  • The position requires developing strategic relationships with external contact centre vendors to drive inbound, chat, and outbound sales efforts.
  • Candidates must demonstrate strong analytical skills to translate complex customer and agent data into actionable strategies for continuous improvement.

Matching Summary

Match Score: 75

** Adobe is seeking a Manager for Icx Sales and Customer Success to lead sales and service support across Korea, Taiwan, and Hong Kong. The role combines sales management with vendor relationship oversight and requires strong leadership and analytical skills. **

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 10+ years Field or Digital Sales experience
  • Strategic vendor relationship management
  • Sales pipeline forecasting and revenue targets
  • Customer satisfaction and service level management
  • Data-driven performance analysis and reporting

Nice-to-have

  • Experience in Adobe Creativity & Productivity business unit
  • Ability to lead teams across multiple time zones
  • Culture of collaboration and continuous improvement
  • Expertise in AI-driven digital transformation tools

Key Requirements

  • Postgraduate degree required
  • Over 10 years of experience in sales or service management
  • Proven track record in managing sales operations and service support functions

Work Rights

Not specified

Tailored Resume

Cover Letter