Customer Concierge - Box Hill

CommBank

Box Hill, Australia
Proven track record of exceptional customer service
Excellent communication skills
Ability to manage customer expectations professionally
As the public face of CommBank, you will be the first person customers speak with to assist them

Job Summary

  • As the public face of CommBank, you will be the first person customers speak with to assist them.
  • You will guide customers to appropriate channels and educate them on in-branch technology and digital banking options.
  • The role involves ensuring the branch runs effectively while building personal connections to enhance the customer experience.

Matching Summary

As the public face of CommBank, you will be the first person customers speak with to assist them.

Skills & Requirements

Must-have

  • Proven track record of exceptional customer service
  • Excellent communication skills
  • Ability to manage customer expectations professionally

Nice-to-have

  • Genuine interest in financial wellbeing
  • Experience in financial services or retail
  • Approachable and professional demeanour

Key Requirements

  • Track record in Financial Services, Retail, or Hospitality
  • Professional presence for managing expectations

Work Rights

Not specified

Tailored Resume

Cover Letter