Outreach Specialist /bilingual Spanish

HarmonyCares

Troy, MI, US
Base: $14.85 - $23.69 ph; bonus/equity: not specif...
Fully remote
Bilingual spanish proficiency required
High volume outbound calling
Hipaa compliance adherence
HarmonyCares is seeking a Bilingual Spanish Outreach Specialist to join their remote team in Troy, MI. The role involves conducting outbound calls to schedule appointments for in-home healthcare services, emphasizing excellent customer service and communication skills

Job Summary

  • HarmonyCares is a leading national provider of in-home primary care services for patients with complex healthcare needs.
  • The Outreach Specialist places high volumes of outbound calls to secure appointments with licensed Nurse Practitioners for health risk assessments.
  • Employees receive comprehensive benefits including health, dental, vision, disability, life insurance, and a 401K retirement plan with company match.

Matching Summary

Match Score: 85

HarmonyCares is seeking a Bilingual Spanish Outreach Specialist to join their remote team in Troy, MI. The role involves conducting outbound calls to schedule appointments for in-home healthcare services, emphasizing excellent customer service and communication skills.

Salary

Base: $14.85 - $23.69 per hour; Bonus/Equity: Not specified; Benefits: Health, Dental, Vision, Disability, Life Insurance, 401K match, PTO

Skills & Requirements

Must-have

  • Bilingual Spanish proficiency required
  • High volume outbound calling
  • HIPAA compliance adherence
  • Multi-software application usage
  • Insurance verification skills

Nice-to-have

  • Medical terminology knowledge
  • Call center experience preferred
  • Self-motivated independent worker
  • Strong telephonic relationship building

Key Requirements

  • High School graduate or equivalent
  • Strong computer skills with Microsoft Office
  • Ability to work flexible hours across time zones

Work Rights

Not specified

Tailored Resume

Cover Letter