Vendor Trainer

Robinhood

Chicago, IL, US
Base: $82,000—$97,000 usd; bonus/equity: bonus pro...
On-site
Oversee vendor training quality
Deliver train-the-trainer workshops
Update and localize curriculum
The Vendor Operations team ensures our global customer support partners deliver accurate, compliant, and high-quality service to our customers

Job Summary

  • The Vendor Operations team ensures our global customer support partners deliver accurate, compliant, and high-quality service to our customers.
  • As a Vendor Trainer, you will oversee vendor training quality and performance across international sites, ensuring training completion, accuracy, and consistency.
  • Robinhood offers challenging, high-impact work, performance-driven compensation with multipliers, bonus programs, equity ownership, and best-in-class benefits.

Matching Summary

The Vendor Operations team ensures our global customer support partners deliver accurate, compliant, and high-quality service to our customers.

Salary

Base: $82,000—$97,000 USD; Bonus/Equity: Bonus programs, equity ownership; Benefits: 100% paid health insurance for employees, lifestyle wallet

Skills & Requirements

Must-have

  • Oversee vendor training quality
  • Deliver Train-the-Trainer workshops
  • Update and localize curriculum
  • Analyze performance data
  • Experience working with vendor partners

Nice-to-have

  • Bold thinkers and sharp problem-solvers
  • Wired to make an impact
  • Ethics at the center of everything
  • High-performing, fast-moving team

Key Requirements

  • Experience in security industry training
  • Understanding of adult learning principles
  • Ability to travel internationally up to 30%

Work Rights

Not specified

Tailored Resume

Cover Letter