Service Advisor

Lithia Ford of Missoula

Troy, MI, United States
Not specified
Valid driver's license in state of residence
Acceptable driving record
Basic mechanical understanding of automobile
Lithia Ford of Missoula is seeking a Service Advisor to facilitate automotive services and repairs, ensuring excellent customer communication and satisfaction. The ideal candidate will have experience in a similar role and a basic understanding of vehicle mechanics

Job Summary

  • The role serves as the primary communicator and liaison between customers and technicians to ensure needs are understood.
  • Responsibilities include developing estimates by costing materials, supplies, and labor while calculating customer payments including deductibles.
  • The team is focused on earning customers for life by ensuring satisfied customers drive away with a smile.

Matching Summary

Match Score: 85

Lithia Ford of Missoula is seeking a Service Advisor to facilitate automotive services and repairs, ensuring excellent customer communication and satisfaction. The ideal candidate will have experience in a similar role and a basic understanding of vehicle mechanics.

Skills & Requirements

Must-have

  • Valid driver's license in state of residence
  • Acceptable driving record
  • Basic mechanical understanding of automobile
  • Customer service communication skills
  • Repair order writing and database entry

Nice-to-have

  • Previous Service Advisor experience preferred
  • Prior automotive technician experience a plus
  • Team player focused on exemplary service
  • Ability to explain technical repairs to customers

Key Requirements

  • Valid driver's license required
  • Acceptable driving record required
  • Previous Service Advisor experience preferred
  • Prior technician experience a plus

Work Rights

Not specified

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