The Coca-Cola Company is seeking a Senior Manager, Customer Operations Activation Lead in Atlanta, Georgia. This role focuses on enhancing customer fulfillment processes through effective coordination across transportation, customer service, and order management, emphasizing service recovery and operational excellence
Job Summary
This role enables reliable end-to-end customer fulfillment by coordinating capabilities across Transportation, Customer Service, and Order Management within a complex logistics network.
The leader drives the business strategy and activation of transportation systems while ensuring solutions support effective daily execution and exception management.
Candidates must possess strong analytical skills and significant experience in over-the-road truckload transportation to manage multiple priorities in a high-volume environment.
Matching Summary
Match Score: 85
The Coca-Cola Company is seeking a Senior Manager, Customer Operations Activation Lead in Atlanta, Georgia. This role focuses on enhancing customer fulfillment processes through effective coordination across transportation, customer service, and order management, emphasizing service recovery and operational excellence.
Salary
Base: $116,000 - $142,000; Bonus/Equity: 15% Annual Incentive reference value; Benefits: Full range of medical, financial, and other benefits offered
Skills & Requirements
Must-have
Oracle Transportation Management (OTM)
FourKites platform experience
Electronic Data Interchange (EDI) setup
Over-the-road truckload transportation
Power BI and Advanced Excel skills
Nice-to-have
Agentic AI Tracy capability enhancement
Keelvar procurement tool knowledge
Strategic change management expertise
High-volume fast-paced environment experience
Key Requirements
College degree or equivalent work experience
5+ years of over-the-road truckload transportation experience
Authorized to work in the United States without sponsorship
Work Rights
Must be currently authorized to work in the US on a full-time basis