Banking Services Operations Associate Iii - Retail Servicing Customer Support

MTB (M&T Bank)

Millsboro, Delaware, United States of America
Base: $18.68 - $31.14 hourly; bonus/equity: not sp...
Respond to customer correspondence
Process deposit accounts
Interact with bank departments
Research and respond to customer inquiries, including mail and email, by reviewing documentation and records

Job Summary

  • Research and respond to customer inquiries, including mail and email, by reviewing documentation and records.
  • Process deposit for online opened accounts received by mail in a timely and accurate manner.
  • Interact with other areas of the Bank to obtain needed information to respond to customer requests.

Matching Summary

Research and respond to customer inquiries, including mail and email, by reviewing documentation and records.

Salary

Base: $18.68 - $31.14 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Respond to customer correspondence
  • Process deposit accounts
  • Interact with bank departments
  • Adhere to banking regulations
  • Proficiency in multiple systems

Nice-to-have

  • Promote belonging and brand
  • Identify risk-related issues

Key Requirements

  • High School diploma or equivalent
  • Minimum of 2 years relevant work experience
  • Proficiency with personal computers
  • Demonstrated verbal and written communication skills
  • Demonstrated problem-solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter