Principal Genai Product Manager - Dealer And Customer Support

Caterpillar Inc.

Base: $147,760.00 - $240,110.00; bonus/equity: inc...
Generative ai product management experience
Dealer and customer support domain knowledge
Ai governance and compliance frameworks
This role leads the development of intelligent, predictive, and context-aware solutions to streamline fleet operations and improve maintenance outcomes

Job Summary

  • This role leads the development of intelligent, predictive, and context-aware solutions to streamline fleet operations and improve maintenance outcomes.
  • Candidates will oversee the full lifecycle of Gen AI solutions while ensuring alignment with enterprise AI strategies and governance frameworks.
  • The position offers a competitive salary range of $147,760.00 - $240,110.00 along with comprehensive benefits including medical, dental, vision, and 401(k) plans.

Matching Summary

This role leads the development of intelligent, predictive, and context-aware solutions to streamline fleet operations and improve maintenance outcomes.

Salary

Base: $147,760.00 - $240,110.00; Bonus/Equity: Incentive bonus mentioned; Benefits: Medical, dental, vision, 401(k), HSA, FSA, paid time off, tuition reimbursement

Skills & Requirements

Must-have

  • Generative AI product management experience
  • Dealer and customer support domain knowledge
  • AI governance and compliance frameworks
  • Cross-functional leadership with engineering teams
  • Agile methodology and backlog management

Nice-to-have

  • eCommerce and aftermarket solution journey experience
  • Deep familiarity with edge computing and telemetry
  • Experience with dealer management systems integration
  • Strong communication translating complex AI concepts
  • Innovation in proof-of-concept initiatives

Key Requirements

  • Proficiency in eCommerce and aftermarket customer journeys
  • Experience with customer and dealer analytics
  • Familiarity with dealer management systems
  • Knowledge of Agile methodology for AI solutions

Work Rights

Not specified

Tailored Resume

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