Head Of Growth, Retention

Gen Digital Inc

New York City, NY, US
Base: $225k to $240k; bonus/equity: annual discret...
Fully remote
Full-funnel growth retention strategy
Crm and lifecycle marketing expertise
Experience with iterable and hightouch
You’ll redefine retention as a growth lever, not just a downstream function, ensuring every dollar spent compounds into deeper engagement, higher conversion, and sustained customer value

Job Summary

  • You’ll redefine retention as a growth lever, not just a downstream function, ensuring every dollar spent compounds into deeper engagement, higher conversion, and sustained customer value.
  • This role is based in our New York City office and requires three days per week onsite for collaboration and team alignment, with six weeks of “Work from Elsewhere” flexibility annually.
  • Compensation includes a base salary of $225k to $240k, annual discretionary bonus, equity, 401(k) match, health coverage, life and disability insurance, catered lunch, and unlimited paid time off.

Matching Summary

You’ll redefine retention as a growth lever, not just a downstream function, ensuring every dollar spent compounds into deeper engagement, higher conversion, and sustained customer value.

Salary

Base: $225k to $240k; Bonus/Equity: Annual discretionary bonus and equity; Benefits: 401(k) match, health coverage, life and disability insurance, catered lunch, unlimited paid time off

Skills & Requirements

Must-have

  • Full-funnel growth retention strategy
  • CRM and lifecycle marketing expertise
  • Experience with Iterable and Hightouch
  • Data-driven decision making
  • Cross-channel marketing programs
  • Team leadership and management
  • Collaboration with product and analytics teams

Nice-to-have

  • Creative thinking and experimentation
  • Test-and-learn culture
  • Cross-functional collaboration
  • Strategic marketing leadership
  • Fintech ecosystem experience

Key Requirements

  • 10+ years growth or CRM marketing experience
  • 3+ years leading high-performing teams
  • Proven full-funnel strategy execution
  • Experience in fintech, marketplace, or consumer tech
  • Eligibility for U.S. government authorizations

Work Rights

Eligible for U.S. government authorizations required

Tailored Resume

Cover Letter