Customer Care Delivery Specialist In Hr Services With English And German

Alight

Kraków, Poland
Base: 5,000 pln gross; bonus: quarterly bonus star...
Hybrid
Excellent english c1 minimum
Excellent german c1 minimum
Support clients employees via phone webchat
The role involves providing support for clients' employees regarding HR procedures and employment benefits through various channels

Job Summary

  • The role involves providing support for clients' employees regarding HR procedures and employment benefits through various channels.
  • Employees will explain how to use online HR systems and investigate complex cases related to salary, onboarding, and leave allocation.
  • The company offers a comprehensive rewards package including private medical care, life insurance, pet insurance, and a benefit platform.

Matching Summary

The role involves providing support for clients' employees regarding HR procedures and employment benefits through various channels.

Salary

Base: 5000 PLN gross; Bonus: Quarterly bonus starting from 750 PLN gross; Benefits: Language allowance 3000 PLN gross

Skills & Requirements

Must-have

  • Excellent English C1 minimum
  • Excellent German C1 minimum
  • Support clients employees via phone webchat
  • Explain online HR system usage

Nice-to-have

  • Experience in Customer Care is a plus
  • Adaptability and attention to details
  • Self-motivation and willingness to learn
  • Excellent written and verbal communication skills

Key Requirements

  • C1 level proficiency in English
  • C1 level proficiency in German
  • Authorization to work without visa sponsorship

Work Rights

Must have work authorization that does not require sponsorship

Tailored Resume

Cover Letter