Eligibility Officer

Eml

Adelaide, South Australia, Australia
Not specified; not specified; generous employee be...
Fully remote
Strong customer service focus
Excellent written and verbal communication skills
Ability to analyze information for decision making
The role involves investigating, strategizing, managing, and gathering information to support sound decision-making regarding claim outcomes

Job Summary

  • The role involves investigating, strategizing, managing, and gathering information to support sound decision-making regarding claim outcomes.
  • Employees will manage inbound and outbound calls while directing customer queries to assist in the liability assessment process.
  • The company offers a corporate wellbeing program with discounted health insurance, gym membership, and up to 16 weeks of paid parental leave.

Matching Summary

The role involves investigating, strategizing, managing, and gathering information to support sound decision-making regarding claim outcomes.

Salary

Not specified; Not specified; Generous employee benefits including incentive scheme and salary reviews

Skills & Requirements

Must-have

  • Strong customer service focus
  • Excellent written and verbal communication skills
  • Ability to analyze information for decision making
  • High attention to detail and organizational skills

Nice-to-have

  • Problem solving abilities
  • Learning culture environment
  • Diverse and collaborative team culture

Key Requirements

  • Tertiary studies in business, law or allied health advantageous
  • Previous experience in worker's compensation or insurance
  • Experience within a legal environment advantageous but not mandatory

Work Rights

Not specified

Tailored Resume

Cover Letter