Senior Helpdesk Technician

Generalmatter

Los Angeles, CA, United States
$65,000-$90,000 annually; not specified; medical, ...
On-site
Microsoft intune administration
Azure / entra id identity management
Microsoft 365 services support
Provide Tier 2 and Tier 3 support for Windows and Linux users across engineering and business operations

Job Summary

  • Provide Tier 2 and Tier 3 support for Windows and Linux users across engineering and business operations.
  • Administer and maintain Microsoft Intune for device configuration, patching, compliance, and endpoint security.
  • Manage Azure / Entra ID identities, MFA, and conditional access policies.

Matching Summary

Provide Tier 2 and Tier 3 support for Windows and Linux users across engineering and business operations.

Salary

$65,000-$90,000 annually; Not specified; Medical, vision & dental, 401(k)

Skills & Requirements

Must-have

  • Microsoft Intune administration
  • Azure / Entra ID identity management
  • Microsoft 365 services support
  • Windows and Linux user support
  • Engineering software troubleshooting

Nice-to-have

  • Experience in manufacturing environments
  • Familiarity with secure operational environments
  • ITSM tool experience
  • Scripting for automation

Key Requirements

  • 4+ years of IT support experience
  • Deep Intune, Azure AD, M365 experience
  • Proficiency in Windows and Linux
  • Experience supporting engineering systems
  • Strong troubleshooting skills

Work Rights

Not specified

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