Customer Service Specialist – Aftercare

mobile.career

Onsite
Commercial lending process experience
High attention to detail
Customer service skills
CommBank’s Business Banking Operations team supports a wide range of customers including small businesses, franchises and large-scale corporate customers

Job Summary

  • CommBank’s Business Banking Operations team supports a wide range of customers including small businesses, franchises and large-scale corporate customers.
  • The role involves managing post settlement tasks, supporting stakeholders, and ensuring high quality and timely customer service.
  • CommBank is committed to diversity, inclusion, skill development, flexibility, and internal promotion while supporting work-life balance.

Matching Summary

CommBank’s Business Banking Operations team supports a wide range of customers including small businesses, franchises and large-scale corporate customers.

Skills & Requirements

Must-have

  • Commercial lending process experience
  • High attention to detail
  • Customer service skills
  • Operations and administrative duties
  • Stakeholder collaboration

Nice-to-have

  • Continuous improvement mindset
  • Team oriented outlook
  • Experience in fast-paced environment
  • Knowledge of home lending process

Key Requirements

  • Experience in commercial, business or retail lending operations
  • Strong customer service experience
  • Ability to work in high-volume environment

Work Rights

Not specified

Tailored Resume

Cover Letter