Patient Representative - Weekends

Carilion Services Inc

Roanoke, Virginia, USA
Onsite
Effective communication
Courtesy and professionalism
Problem solving with patients
Patient Representative serves as a resource for patients and families, utilizing effective communication, courtesy, confidentiality, and professionalism with each interaction

Job Summary

  • Patient Representative serves as a resource for patients and families, utilizing effective communication, courtesy, confidentiality, and professionalism with each interaction.
  • This position will provide frontline customer service and risk management with patients and families, resulting in resolution of complaints or escalation to appropriate personnel.
  • Carilion offers a well-rounded benefits package, including comprehensive medical, dental, and vision benefits, an employer-funded pension plan, and paid time off.

Matching Summary

Patient Representative serves as a resource for patients and families, utilizing effective communication, courtesy, confidentiality, and professionalism with each interaction.

Skills & Requirements

Must-have

  • effective communication
  • courtesy and professionalism
  • problem solving with patients
  • frontline customer service
  • risk management
  • patient liaison

Nice-to-have

  • emotional support
  • community resource linkage
  • positive atmosphere
  • collaboration with medical personnel
  • professional growth opportunities

Key Requirements

  • Bachelor's degree or 4 years relevant experience
  • BLS Certification required
  • Excellent interpersonal skills
  • Excellent communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter