Product Support Associate (6 Months Contract Role)

Thomson Reuters

**
Excellent english proficiency
1 year customer-facing experience
International calling experience
** Thomson Reuters is seeking a Product Support Associate for a 6-month contract role, focusing on delivering high-quality technical support to customers through various communication channels. The ideal candidate should have a minimum of one year of customer-facing experience in technical support and strong problem-solving skills. **

Job Summary

  • Thomson Reuters is a global leader in trusted information and technology.
  • The Customer Service & Support team ensures clients receive high-quality technical support.
  • This role significantly influences customer satisfaction and product adoption.

Matching Summary

Match Score: 75

** Thomson Reuters is seeking a Product Support Associate for a 6-month contract role, focusing on delivering high-quality technical support to customers through various communication channels. The ideal candidate should have a minimum of one year of customer-facing experience in technical support and strong problem-solving skills. **

Skills & Requirements

Must-have

  • Excellent English proficiency
  • 1 year customer-facing experience
  • International calling experience

Nice-to-have

  • Experience with CRM tools
  • Strong problem-solving skills
  • Ability to work in fast-paced environment

Key Requirements

  • Minimum 1 year experience in technical support
  • Willingness to work overtime
  • Flexibility for 24/7 operations

Work Rights

Not specified

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