This advanced engineering role provides professional remote technical support to clients by identifying and resolving security incidents while ensuring zero missed SLA conditions
Job Summary
This advanced engineering role provides professional remote technical support to clients by identifying and resolving security incidents while ensuring zero missed SLA conditions.
The position requires seasoned experience in security technologies including firewalls, IPS, IDS, and proxy systems alongside strong knowledge of vendor-specific tools like Cisco and Palo Alto.
Candidates must be fluent in both English and Dutch, hold a relevant bachelor's degree, and possess professional certifications such as CCNP or PCNSE to thrive in this hybrid environment.
Matching Summary
This advanced engineering role provides professional remote technical support to clients by identifying and resolving security incidents while ensuring zero missed SLA conditions.
Skills & Requirements
Must-have
Fluent Dutch speaker required
Firewall IPS IDS Proxy experience
Cisco Juniper Checkpoint Palo Alto Fortinet
Remote incident resolution and troubleshooting
Hybrid work model with on-site days
Nice-to-have
Customer service oriented mindset
Proactive problem solver
Excellent analytical thinking skills
Team player collaboration abilities
Continuous learning attitude
Key Requirements
Bachelor's degree in IT or Computing
Professional certification in networking technologies
Fluent spoken and written Dutch language
Seasoned experience in remote security support
Experience with firewall and intrusion prevention systems