Intelcom | Dragonfly is seeking an Operations Customer Service Representative to assist with logistics operations, including sorting, processing packages, and customer service. The role requires individuals who thrive in a fast-paced environment and emphasizes teamwork, efficiency, and customer support
Job Summary
Intelcom | Dragonfly is Canada’s leader in last-mile logistics, powered by cutting-edge technology.
Core duties include assisting in unloading trailers, verifying freight, scanning and sorting packages, processing returns, and resolving delivery issues.
The company offers short- and medium-term growth opportunities, comprehensive group insurance, a Group RRSP program, and an Employee Assistance Program.
Matching Summary
Match Score: 75
Intelcom | Dragonfly is seeking an Operations Customer Service Representative to assist with logistics operations, including sorting, processing packages, and customer service. The role requires individuals who thrive in a fast-paced environment and emphasizes teamwork, efficiency, and customer support.
Skills & Requirements
Must-have
verify freight against manifests
scan, sort, and process packages
handle customer pickups
resolve delivery issues
process returns and documentation
prepare daily reports and maintain records
comply with Health & Safety protocols
Nice-to-have
collaborate with Operations teams
uphold quality standards
clean, organized and hazard-free work environment
move forward together
diversity is a strength
Key Requirements
training and mentoring new employees
accommodation measures available for individuals with disabilities