Mobile Administrator Coordinator It Professional Iv

Clark County IT

Not specified, OR, US
Base: $8,654.00 - $12,115.00 pm; bonus/equity: not...
Hybrid
Mdm smart device support
Tier 3 technical support
Troubleshoot mobile hardware and software
Clark County IT is seeking a Mobile Administrator Coordinator to provide technical support for mobile devices, ensuring high-quality service for employees and the community. The ideal candidate should have a strong background in mobile device management (MDM) and IT systems, along with excellent customer service skills

Job Summary

  • The Mobile Administration role will provide sophisticated MDM smart device support for our customers throughout the County, covering the entire lifecycle of smart devices, maintaining applications, and associated equipment.
  • This position will provide tier 3 technical support to clients using mobile technology, coordinate with Network Administrators, and resolve MDM system problems to ensure security and support current devices.
  • Clark County provides a comprehensive benefits package including medical, vision, and dental insurance, paid leave, retirement, and deferred compensation, with opportunities for professional advancement.

Matching Summary

Match Score: 85

Clark County IT is seeking a Mobile Administrator Coordinator to provide technical support for mobile devices, ensuring high-quality service for employees and the community. The ideal candidate should have a strong background in mobile device management (MDM) and IT systems, along with excellent customer service skills.

Salary

Base: $8,654.00 - $12,115.00 per month; Bonus/Equity: Not specified; Benefits: Medical, vision, dental, paid leave, retirement, deferred compensation

Skills & Requirements

Must-have

  • MDM smart device support
  • Tier 3 technical support
  • Troubleshoot mobile hardware and software
  • Manage mobile device lifecycle
  • Maintain MDM server and policies
  • Handle Verizon services

Nice-to-have

  • Serve employees and community
  • Promote equity and inclusion
  • Work with diverse individuals
  • Healthy work/life balance
  • Research new mobile technology

Key Requirements

  • Bachelor’s degree in computer science OR proven mobile admin track record
  • Knowledge of MDM and endpoint environments
  • Experience with Windows 11, Active Directory, DNS, DHCP, Group Policy
  • Familiarity with Office 365 Product Suite, MS Teams, Outlook
  • Experience with ticketing and asset management systems
  • Valid motor vehicle operator’s license may be required
  • Reside in OR or WA

Work Rights

Not specified

Tailored Resume

Cover Letter