Delivery Station Customer Service Associate - Contratto determinato 6 mesi, Delivery Station Liaison

Amazon

Rome, Italy
On-site
Outbound customer calling
Delivery issue resolution
Standard operating procedures adherence
Amazon is seeking a Delivery Station Customer Service Associate for a six-month contract in Rome, Italy. The role involves direct interaction with customers to resolve delivery issues and ensure a smooth operational process in logistics

Job Summary

  • The role involves making outbound calls to customers to ensure undelivered packages reach their destination.
  • Employees must investigate and resolve delivery problems, often collaborating with logistics partners.
  • The position requires maintaining daily, weekly, and monthly records of customer inquiries and requests.

Matching Summary

Match Score: 85

Amazon is seeking a Delivery Station Customer Service Associate for a six-month contract in Rome, Italy. The role involves direct interaction with customers to resolve delivery issues and ensure a smooth operational process in logistics.

Skills & Requirements

Must-have

  • Outbound customer calling
  • Delivery issue resolution
  • Standard operating procedures adherence
  • Data security compliance
  • Daily status tracking

Nice-to-have

  • Internal communication skills
  • Continuous improvement mindset
  • Supply chain understanding
  • Partner collaboration ability

Key Requirements

  • 6-month fixed-term contract availability
  • Willingness to work in a warehouse environment

Work Rights

Not specified

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